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Paseka M

1 reviews | Active since Apr 2015

12 Sept 2019, 13:47

Bad service

Nosipho Nkosi at duduza rank in the east rand worst consultant ever she just stared at me didn't even greet me back and picked up the phone and making calls without even asking me what am I in queue for

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Sept 2019, 16:30
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. 
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply31 Oct 2019, 17:37
Official
Good day 

We are trying to get hold of you with regards the matter logged. Ref: Incident ***2 CM, Complaint Management call ***.

Kind regards 
Capitec Bank