VN
Vuyo N

1 reviews | Active since Sept 2018

10 Jan 2021, 11:16

Bad service

I wrote a review on bad service by Capitec bank and they promptly responded with a promise which was never kept. This was on the 6th of January 2020 and they promised to sort the problem or get someone to call and advise as to what was being done to assist. Up until today there has been nothing. I really don't know what one needs to do now.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2021, 11:21
Official
 Good day Vuyo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank