1 reviews | Active since Oct 2016

02 Dec 2021, 07:49

Bad service

I request for a settlement letter from capitec and they email it at 16:10 and tell me the settlement is valid for 1 day when do you expect me to pay

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Dec 2021, 08:21
Official
Hi Busisiwe, 
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:54
Official
Hi Busisiwe

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank