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Phumelele M
1 reviews | Active since Apr 2018
06 Dec 2019, 10:31
Bad service
I’m at Osizweni Capitec with my grandmother we came to take the money to burry my grandfather and the service is bad we have been waiting and Mxolisi and Magnificent told us to wait they gave us a new number, and my grandmother is sick to stand the whole day at Capitec
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Capitec Bank's replyOfficial
06 Dec 2019, 11:27Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Dec 2019, 11:27
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank