CM
Chris M
1 reviews | Active since Dec 2017
22 Sept 2021, 13:17
Bad service
In August a company unknown to me( voxaf.com) debited R629 from my account as an online purchase then I went to the nearest branch to despute this and they said it was dealt with and stopped And I will be refunded in 30 days which has not happened til date Then last month on the 25th it took R651 from my account again and they said again it will take 30 days It has been almost 60 days of me waiting with no refund
Why must we trust this bank with our income while they don't deliver??
And again I was charged R80 for them to refund me but it hasn't happened My name is Mandienkosi nhlapo
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Capitec Bank's replyOfficial
22 Sept 2021, 13:18Good day Chris
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Sept 2021, 13:18
Official
Good day Chris
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank