TK
Thelma K
1 reviews | Active since Aug 2018
07 Oct 2025, 09:14
bad service
Capitec is refusing to remove and reverse the hold from Bolt, I have engaged Bolt since 30SEP and they have given the bank ARN number which is the transaction reference confirming the funds are released by Bolt. Capitec knows how Bolt operates in South Africa and I have shared all correspondence from bolt confirming this is released. Bolt does not issue letters Please reverse the hold pls
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Capitec Bank's replyOfficial
07 Oct 2025, 10:37Good day Thelma.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Oct 2025, 10:37
Official
Good day Thelma.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank