LM
Lethukuthula M
1 reviews | Active since Jun 2014
03 Nov 2020, 15:32
Bad service
Hi am so ****ed off about the debit order that went off from my account yesterday and when i go to the Branch they tell me that they can't reversed it and i don't know anything about that company debited on my account again this thing once happen before but i didn't pay attention to it now they debit R950.00 so i need my money from capitec because i trusted them as the good bank but now i am so ****ed off.
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Capitec Bank's replyOfficial
03 Nov 2020, 16:29I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Nov 2020, 16:29
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank