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DK
Dorcus K

1 reviews | Active since Nov 2019

29 Nov 2019, 21:21

Bad service

It has been a year since capetic blocked my account.i have provided all my paper work and invoices but till now no theres no help..my account its still blocked and money stucked...can i have my money and you can keep your ****** account

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Dec 2019, 09:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
DK
Dorcus K's update02 Dec 2019, 14:17
Reviewer Update
Please all i want its my money.im tired i have been to most branches and also spoke to your ***** department but no luck
Capitec Bank
Capitec Bank's reply04 Dec 2019, 12:57
Official
Good day Dorcus K

We trust that the matter has been resolved.

Kind Regards,

Complaint Management
Capitec Bank