JV
Jan V
1 reviews | Active since Oct 2020
14 Oct 2020, 11:43
Bad service
I have a problem whit capitec ive reqeuated them to reverse an dubble payment in the 29/09/2020 and yet no respond is this what the bank does to their customers
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Replies (4)JV
Jan V's updateReviewer Update
14 Oct 2020, 11:47I would like to know when or what capitec bank will do in regards to this reqeust as 14 days has passed and yet i had to phone them 12/10/2020 to get my ref nr for the call logged on the 29/09/2020
JV
Jan V's update14 Oct 2020, 11:47
Reviewer Update
I would like to know when or what capitec bank will do in regards to this reqeust as 14 days has passed and yet i had to phone them 12/10/2020 to get my ref nr for the call logged on the 29/09/2020
JV
Time to change my bank account
Jan V's updateReviewer Update
14 Oct 2020, 13:53- Can someone please look in to this and let mw know whats happening? It can not take you more then 14 days to resolve a problem like this otjer banks reverce the money same day no questions asked ho come capitec needs 14 days?
Time to change my bank account
JV
Jan V's update14 Oct 2020, 13:53
Reviewer Update
- Can someone please look in to this and let mw know whats happening? It can not take you more then 14 days to resolve a problem like this otjer banks reverce the money same day no questions asked ho come capitec needs 14 days?
Time to change my bank account
Capitec Bank's replyOfficial
14 Oct 2020, 15:52I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 Oct 2020, 15:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Oct 2020, 13:52Good day Mr Venter We could not get hold of you and we have closed your matter on our side due to no contact. Kindly contact us or visit any Capitec bank branch for further assistance. Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply20 Oct 2020, 13:52
Official
Good day Mr Venter We could not get hold of you and we have closed your matter on our side due to no contact. Kindly contact us or visit any Capitec bank branch for further assistance. Kind regardsComplaint ManagementCapitec Bank