NN
Nonkululeko N
1 reviews | Active since Feb 2019
04 Oct 2020, 06:28
Bad service
The worst service provider, they make empty promises and their staff gives false information
I called in because I wanted to cancel my notifications, I was being charged about R1. 20 daily for sms notifications. When I spoke to Nicky she said she would suspend my number but my app should not be affected
A few minutes later I want to send money and my app is not working, I phoned back and I spoke to a Lerato who assured me her manager would contact me and fix it, nobody even bothered to try and assist
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
05 Oct 2020, 14:11Hi Nonkululeko
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Oct 2020, 14:11
Official
Hi Nonkululeko
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
