EM
Emma M
1 reviews | Active since Oct 2017
02 Oct 2019, 13:37
Bad service
I went to capitec to check if I can reverse money that I purchased online then after only to find out world ventures is a **** them I went to capitec bank for reversal they told me they have to charge me R150 of which I'm still waiting for them to do reversal its been two weeks now they told me they are still investigating why can't they be honest with me if they can't reverse online purchase unlike keep on promising things they can't do capitec Alex plaza
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Replies (2)
Capitec Bank's replyOfficial
03 Oct 2019, 08:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Oct 2019, 08:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
30 Oct 2019, 10:10Good day
As discussed telephonically, you were advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, you were advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply30 Oct 2019, 10:10
Official
Good day
As discussed telephonically, you were advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, you were advised accordingly.
Kind regards
Complaint Management
Capitec Bank