DN
Dadawele N
1 reviews | Active since Jan 2014
10 Jan 2022, 09:58
Bad Service
In 2018 my account was closed, when I went to Zevenwacht Branch they told me that my acc is closed because I have been involved in "*****", when I asked for more details about the ***** they did not tell me and said they will investigate. Few months down the line I went to the same branch again to check the status of their investigations and they said they are busy. Until today I am still unable to use my acc and its really annoying cause l need to use my acc. Will Capitec Bank ever come back to me with feedback or atleast let me use my account?
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Replies (2)
Capitec Bank's replyOfficial
10 Jan 2022, 10:01Good day Dadawele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply10 Jan 2022, 10:01
Official
Good day Dadawele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 07:37Hi Dadawele
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:37
Official
Hi Dadawele
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank