LV
Lupho V
1 reviews | Active since Dec 2021
29 Dec 2021, 20:47
Bad Service
My mother was using Capitec Bank services, she passed away in 2018. Since she was a client, she had a balance on her bank account. I submitted all the documents required and it was approved that they will transfer the funds in my account. I’ve been going back and forth and I haven’t been assisted. Capitec Bank I’ve been going in to is the one in Golden Acre, Cape Town, South Africa.
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Replies (2)
Capitec Bank's replyOfficial
29 Dec 2021, 21:25Good day Lupho
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Dec 2021, 21:25
Official
Good day Lupho
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
23 Feb 2022, 18:00Hi Lupho
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply23 Feb 2022, 18:00
Official
Hi Lupho
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank