Bad service
No wonder people refer to it as ****a shop selling magwinya, they are never serious about the job how can i put onhold for over 15 munites and the person never come back
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Replies (2)
Capitec Bank's replyOfficial
30 Jun 2020, 09:27Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2020, 09:27
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Jul 2020, 10:12Good day Mr Rihlampfu
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply04 Jul 2020, 10:12
Official
Good day Mr Rihlampfu
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank