KM
Kirstie M

1 reviews | Active since Nov 2012

23 May 2022, 19:20

Bad service

20 may i made arrangements for my credit card and loan account. I was told to pay 280 on my credit card as I couldn't afford to pay the full installment yet I was still debited a 1106 plus the amount of 250 which I paid... So I have no money at all.. This is pathetic service why make arrangements when they debit more than what was agreed on. How does that work? So now I starve? I want this resolved

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2022, 19:22
Official
Good day Kirstie

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank