AM
Angeline M
1 reviews | Active since Dec 2015
30 Jun 2023, 11:05
Bad Service
I had a ***** incident with Capitec in April 2023, I spoke to Abdul from the ***** department and was ensured that I will get feedaback within a few weeks. Today it is 30 June and 9 - 10 weeks after my incident. I don't have record on WhatsApp anymore and I am emailing yet I am not receiving any response. The service I received from the get go is really utterly pathetic from within the branch till now receiving no feedback. I've been a client for so many years yet this really makes me want to leave Capitec like so many people has advised me to do.
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Capitec Bank's replyOfficial
30 Jun 2023, 14:31Good day Angeline
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2023, 14:31
Official
Good day Angeline
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank