RV
Ronaldo V

1 reviews | Active since Dec 2023

05 Dec 2023, 16:33

Bad Service

this review comes after contacting Capitec multiple times and I never seem to find a answer to my query, I'm an utterly disappointed in the service,

This has been the most on going and tedious process which in all honesty makes me fed up for Capitec.

I spoke to a lady by the name of Nthombi from customer service who was rude to me beyond measures. I am very disappointed in the service especially after being a long standing customer with Capitec.

My query was explained multiple times and we still not even close to resolving this issue. Its unlike me to complain on Hellopeter but Capitec is really a big disappointment.

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Dec 2023, 16:36
Official
Good day Ronaldo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank