SK
Sibongile K
1 reviews | Active since Feb 2011
08 Aug 2020, 11:49
Bad Service
I came to your Columbine branch and Kirsten shouted at us in the queue like we are her kids, I then told her she can give us such a treatment and she didn’t bother to apologize.
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Replies (1)
Capitec Bank's replyOfficial
09 Aug 2020, 09:37I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply09 Aug 2020, 09:37
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank