Bad service

I am sooo furious right now, how can Capitec block my account without reasons, because they suspecting that there's ******* actions that are against their policy happening in my account, which I call them to get clarity yet there's nothing stated what are these ******* actions, Capitec may you please unblock my account before you put me under debts, jhoo this bank is failing me, need to place customer order but how, when they chose to block me from using my money😭😭😭😭