bad service

bad service from capitec,i took out 6 month loan on the second month i settled the account for the loan but the keep on debiting my account,when i call them they will say it was a mistake and reverse back the money.after few days debot again till i call so they can reverse.always promising to close the account but they never do.tired of calling them numeruos time and getting same response of unproffesinalism and bad service.