ZG
ZANELE G

1 reviews | Active since Apr 2023

04 Apr 2023, 09:49

Bad service

A Capitec ATM canceled my transaction last week as I was busy with a deposit and my money was retained by the ATM. I called the call Centre and. They told me my money would be in my account within 24 hours. It's now been 4 days and I have not received my money and I'm not getting any help from the call center

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Apr 2023, 09:52
Official
Good day ZANELE 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank