dT
desiree T
1 reviews | Active since Jan 2014
29 Apr 2020, 09:42
bad service
Ive mailed the letter stating that my salary will be cut by 20% to Capitec 10 times and all I get is the same reply over and over again, no one is doing their flippen job, I do have insurance on my loan but they are refusing to help me, I swear that I will change my bank and will not pay for the insurance, I will deduct the insurance amount every single month.
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Replies (2)
Capitec Bank's replyOfficial
29 Apr 2020, 11:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Apr 2020, 11:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
29 Apr 2020, 15:35Hi Desiree
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
Capitec Bank's reply29 Apr 2020, 15:35
Official
Hi Desiree
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank