Bad service

Hello Peter

I have a loan with Capitec bank that I made in February 2019 then in the last four months of the year 2019 they didn't debit even though the were funds in my account . This year they double debited which I was not consulted about , I queried this at bank and I was told to make a temporal arrangement and I had arrears in which I don't understand how when I had money but they didn't debit on my account. Now when this agreement was supposed to be renewed they told me I had to call their collections department . I called the employees where rude and never took me serious . I am now seeking legal actions , this company has been taking money from me , last month I recieved only R3000 from my salary . I am very disappointed !!! No one should take a loan there , they are ********.