Bad service

I have gone to capitec 5 times, app**** for a increase on my facility, everytime they do the application l qualify for it and l sign all contracts and do the debit order mandate but everytime they don't advance any funds. Then they say l must wait for 3 business working days and money will be in then l am told l need do redo the application again, truly speaking this is frustrating and *********** on their side

Rilly disappointed as always you are told you qualify, you make plans as you would have gone to the extent of signing contracts, but boom capitec happens