ZM
Zoleka M

1 reviews | Active since Sept 2022

21 Sept 2022, 13:02

Bad service

Hi my name iZoleka Mamatu i have a problem with capitec bank I made an error and transfered money to a wrong acxount ising their ussd code i wanted to transfer money to *** *** account holder Xolisa T Tsoko who is one of my beneficiaries insteaf i sent it to *** person i do not know i went to capitec and was told they cannot help me i have been trying to contact the person whom the moneyi sent to but the number is notavailable even capitec cannot get hold of i went to court the court cannot assit me as this is capitec bank matter or i will have to find a lawyer to get the money

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Sept 2022, 14:10
Official
Good day Zoleka Mamatu
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank