DS
Danie S
1 reviews | Active since Feb 2020
02 Feb 2020, 05:14
Bad service
On the 2nd of Dec I made an online payment, this company took double the money. I immediately phoned my bank and explained what happened and seems like a **** running. I them stopped my card. I have send email after email to Capitec and since the 2nd of Dec I had one response and that was the last. Now realising that this was a **** so I lost my money after explaining to Capitec and till now no email. By far the worst bank when it comes to service. Definitely I will be using another bank.
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Capitec Bank's replyOfficial
03 Feb 2020, 11:34I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Feb 2020, 11:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank