LP
Lesiba P
1 reviews | Active since Feb 2025
28 Feb 2025, 09:36
BAD SERVICE
The money that was debited from my account without my authority Capitec bank and webafrica:
Date of debit by Webafrica- 04/01/25= R609.00 05/01/25=R639.00 08/02/25=R609.00 16/02/25=R609.00
WHEN I CONTACT THE CAPITEC BANK IM TOLD IS WEBAFRICA AND WHEN I CONTACT WEBAFRICA IM TOLD IS CAPITEC BANK. HOW IS THAT POSSIBLE?
I WANT MY MONEY FROM CAPITEC BANK CAUSE I EVEN VISITED THE BRANCH FOR DISPUTE. NO ONE ASSISTED AND THIS CUSTOMER CARE LINE FROM CAPE TOWN WITH ATTITUDE AND NO RESPECT THEY CANT SOLVE THIS PROBLEM.
THEY MUST CONTACT WEBAFRICA SINCE THEY ARE DOING BUSINESS WITH THEM.
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Replies (1)Capitec Bank's replyOfficial
28 Feb 2025, 10:36Good day Lesiba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Feb 2025, 10:36
Official
Good day Lesiba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
