PN
Philisiwe N
1 reviews | Active since Nov 2021
07 Nov 2021, 08:16
Bad service
********** transaction went off my capitec account, i called the contract center was told capitec is aware about the impacted clients i would be getting my refund, till today i have not received my money, i spoke to onawaba mtuzula requested to speak to a manger was told that Faseegah Kemp said ill get my money i found no joy in this fix your mess H***
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Replies (2)
Capitec Bank's replyOfficial
07 Nov 2021, 09:29Good day Philisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply07 Nov 2021, 09:29
Official
Good day Philisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 18:58Hi Philisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:58
Official
Hi Philisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank