RA
Rushana A

1 reviews | Active since Dec 2014

25 Nov 2024, 11:57

Bad service

Bad service. Tried to do an online e purchase and it said rejected. I then did another purchase and they deducted for both. I then tried going into the bank and got a number. Sat and waited,they then went pass my number and when I asked he told me I'm sorry but you need to take another number and go back in the queue. This is unacceptable

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Nov 2024, 18:13
Official
Good day Rushana Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank