BAD SERVICE

On Sunday 01/11/2015 when I arrived at the branch I stood at the door for awhile for help , I then send my son in to ask which button I should press for a replacement card and was tod the transact button . I notice that the branch manager was seated right in front of he door busy with a customer , I also notice two staff members seated at they counters with no customers so I asked from the door is the bank a self service bank but receive no response . I pressed the transact button and took a seat the two staff members still had no clients so I waited for my no to be called , after a while a customer was at the door the branch manager shouted for one of them to assist the customer which they did , and every customer after that was served in the same manner which upset me already , by then one of the staff members (Arvin ) stood up from his desk to go talk to the branch manager telling her that he was not going to assist me . The other staff member called my no and I went to her to assist . I asked her is this the service they provide to all they customers or only certain race and that she should inform her branch manager that I would be logging a complaint because the service is bad