FP
Faith P

1 reviews | Active since Oct 2019

28 Jun 2023, 10:15

Bad service

I withdrew R3000 at a capitec atm and only got R2200 instead of capitec reversing my R800 im being told it will take 8 working days. Ive banked with Absa and FMB and have neer experienced this. If a ATM doesnt have enough cash why doesnt it just cancel the whole transaction. I need the money and im in a situation now where I dont know what am I going to do.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Jun 2023, 12:05
Official
Good day Faith
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank