KK
Kelebogile K

1 reviews | Active since Jul 2019

01 Mar 2022, 10:42

Bad service

I paid my funeral plan that I took with Capitec Bank on the 26 February 2022 via app on the 28 February 2022 they debited for the same funeral plan again and it can't be disputed when I contact them they telling me about 14 days how do I pay other policies when they took double amount? My contact number is *** Mrs Kitsa

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Mar 2022, 10:55
Official
Good day Kelebogile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank