TK
Tshifhiwa K
1 reviews | Active since Jul 2023
14 Jul 2023, 16:43
bad service
Bad service from capitec they block my account and now they are sending up and down
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
14 Jul 2023, 18:21Good day Tshifhiwa Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply14 Jul 2023, 18:21
Official
Good day Tshifhiwa Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
TK
Tshifhiwa K's updateReviewer Update
14 Jul 2023, 19:10You blocked my account and you failed to even investigate if the person who reported the account the trail started where and you capitec even initiated the hold of my other accounts without informing me now the person who reported she no where to be found what a bad service you must improve to protect your clients
TK
Tshifhiwa K's update14 Jul 2023, 19:10
Reviewer Update
You blocked my account and you failed to even investigate if the person who reported the account the trail started where and you capitec even initiated the hold of my other accounts without informing me now the person who reported she no where to be found what a bad service you must improve to protect your clients
TK
Tshifhiwa K's updateReviewer Update
15 Jul 2023, 10:38Hello peter assist me capitec close my account because of the fund that deposited to someone else account and that person whom her account was locked now they unlock it and still mine they didn't unlock it but the case was not reported to me please help i call them and they are service so poor no assistance at the moment
TK
Tshifhiwa K's update15 Jul 2023, 10:38
Reviewer Update
Hello peter assist me capitec close my account because of the fund that deposited to someone else account and that person whom her account was locked now they unlock it and still mine they didn't unlock it but the case was not reported to me please help i call them and they are service so poor no assistance at the moment