Bad service

Item: Capitec Bank
Rating: 1
Author: Boitumelo M

Good Day

I have been trying to do a deposit on the atm CAPITEC BRANCH IN Potea Gardens,soweto and they keep saying that the atm is full and when we try to deposit inside the branch they say they are off line since yesterday its becoming constant and I spoke to someone from the complaint dept and they say they are waiting for the technician to come and have a look but its always protea gardens branch that has problems

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

15 Oct 2019, 14:27

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply15 Oct 2019, 14:27

Official

Capitec Bank's replyOfficial

30 Oct 2019, 13:19

Good day Boitumelo M

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been closed on our side and an SMS has been sent.

Should you require further assistance, kindly contact us directly.

Kind regards
Capitec Bank

Capitec Bank's reply30 Oct 2019, 13:19

Official