Bad service

I went into capitec bank on Wednesday morning to go get a 3 months bank statement. Was trying out the branch for the 1st time and I must stay it will take a while to go back there after the service I received from Katlego. I came in and was told to go to him, i got there and sat down, dude couldn't even greet because he was on the phone the whole time until I left. All he said to me was \ card please"and 10 min after that he asked how he could assist me.. such disgusting service from one of the number 1 banks."""