tM
tebogo M
1 reviews | Active since May 2015
20 Oct 2015, 18:50
bad service
The bank manager in that branch refused to assist me the a loan application due to name having a id with my husband's surname which i dont have and never did. She still refused to help me even after producing my marriage certificate she then rudely asked me to leave the bank. What breaks my heart is I am banking with capitec and for years now
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Capitec Bank's replyOfficial
21 Oct 2015, 09:15Hello tbg126,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply21 Oct 2015, 09:15
Official
Hello tbg126,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank