BN
Bongiwe N

1 reviews | Active since May 2018

23 Aug 2019, 10:49

Bad Service

Good Morning

My Capitec was closed in the year 2016 because of some these groups that were playing stokvels. This lady claimed that I *****ed her, Capitec closed my account without even consulting me. So now it appears as if I *****ed her which is not true and I did not run away, Capitec should have called.

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Aug 2019, 11:02
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction 
 
Kind regards
Capitec Bank  
Capitec Bank
Capitec Bank's reply29 Aug 2019, 15:42
Official
Good day Miss Nxaba

As discussed telephonically, I trust that your issue is now resolved.

Kind regardsCapitec Bank