MS
Monique S
1 reviews | Active since Jun 2022
16 Apr 2025, 18:16
Bad service
Bad assistance claiming funeral Policy!!
I had a terrible experience with a funeral policy claim all documents was handed in on the 15th April I went into the branch at Eldorado Park Capitec and had such bad assistance by a male consultant named Pastor he was not able to help sufficiently. I went into the branch again on the 16 April 2025 still no feedback and the funeral is on the 19 April worse experience EVER with a very bad female manager the WORST!!
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Capitec Bank's replyOfficial
16 Apr 2025, 18:36Good day Monique,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply16 Apr 2025, 18:36
Official
Good day Monique,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec