Bad service

I was at the Hillbrow branch between 15:00hrs and 15:30hrs this afternoon to open an account. I'm a foreign resident hence l had my upto date passport with a valid workers permit, payslip and letter of employment. I was told by an arrogant consultant to get an upto date letter of employment and she advised l get it mailed to me which l did. I went back after 15mins to be assisted by a different consultant who then said to me l need a hand signed letter. It's ultimately a very low level of incompetancy with such a big institution to be messed around and look like an idiot as they don't seem to have the same information to give to dearest clients. Then l could not proceed to open an account because of the wrong information l received, l went on to ask for the Branch manager who was very hands on and apologized.I then went to open an account with Ned bank and got professional assistance from the service champions. I will not recommend Capitec to anyone whatsoever as you can't trust assurance of your money with such arrogant and incompetant people. The second assistance name is Neliswa.

My contact number is 0****12058