Bad service

I was at Capitec at eyethu mall to make a payment on the loan account i have with them.<br> On my arrival i was given a ticket to see a consultant, i waited until my ticket was called, i explained my matter to him, without out saying anything he stood up and left his desk, he came back after 10 minutes.<br> <br> I was then referred to the tellers to make a payment, and that meant i had to take a new ticket and queue again.<br> There was only one teller who spent at least 5 minutes with each client.<br> <br> The teller then told me there was something wrong with my account and i had to go queue again for consultants.<br> <br> I then asked to see a manager as i felt that the queuing system was unfair, i was told that the manager was busy on a phone.<br> <br> After being sent from pillar to post for 45 minutes just to pay a R100.00 still the manager Ms F Moeti did not bother to make time for me.<br> <br> Half of the staff were not wearing name tags that is including the branch manager, and since the manager does not care about clients, staff can not be expected to.<br> <br> The low level of service at this branch is shocking.