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Andrew T
1 reviews | Active since Nov 2010
28 May 2021, 20:47
bad service
I have been trying to make an online payment for 3 days. yesterday i was on the phone for 44mins, they said to give it a try the next day....today.
I was also promised that i would be emailed or called today.....nothing
Should i rather move to another bank?
Why is no one coming back to me?
Why must i keep paying transaction fees for a declined service?
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
28 May 2021, 20:49Good day Andrew
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 May 2021, 20:49
Official
Good day Andrew
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Andrew T's updateReviewer Update
28 May 2021, 20:50Thanks for your automated response....it is retarded but cute
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Andrew T's update28 May 2021, 20:50
Reviewer Update
Thanks for your automated response....it is retarded but cute
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Andrew T's updateReviewer Update
02 Jun 2021, 13:26still no reply.....do you look after after all your customers like this?
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Andrew T's update02 Jun 2021, 13:26
Reviewer Update
still no reply.....do you look after after all your customers like this?