CL
Chrisna L
1 reviews | Active since Jan 2019
26 Jan 2019, 10:57
Bad service
Very poor service . My daughter phone the call center yesterday when she was still in South Africa to change her savings account to international, today she is sitting in Chile, South America on a airport without money and the card is not working. She cannot phone to South Africa because she do not have money to buy a simcart.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
28 Jan 2019, 12:26I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply28 Jan 2019, 12:26
Official
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,