HN
Hilda N
1 reviews | Active since Jul 2009
15 Jan 2019, 09:04
Bad service
I'm very upset with the service i got form your consultant via telephone Andrea Peters ... gave incorrect information, now i cannot access my application he was in patient and dropped the call on me!!!
regards, Nompumelelo
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Capitec Bank's replyOfficial
15 Jan 2019, 10:38I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply15 Jan 2019, 10:38
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Nomfefe Wulane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Best regards,