BM
BULELWA M
1 reviews | Active since Sept 2018
07 Dec 2018, 19:47
bad service
I have purchase an airtym on the 02 DECEMBER 2018 for R100 then again R50 for telkom but I never receive the airtym i went there on monday they called their call centre and they said i will receive my airtym today i went again today to findout what is happening they said nothing has been done about this they were quick to take the money out of my bank account.
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Replies (2)
Capitec Bank's replyOfficial
10 Dec 2018, 09:54I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Dec 2018, 09:54
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
BM
BULELWA M's updateReviewer Update
12 Dec 2018, 23:43Thanks for refunding my money back into my account Keshia. I will be waiting for the feedback on why this has happened and will be waiting for a Gesture Of Goodwill as this has inconvenienced me. Thanks again
BM
BULELWA M's update12 Dec 2018, 23:43
Reviewer Update
Thanks for refunding my money back into my account Keshia. I will be waiting for the feedback on why this has happened and will be waiting for a Gesture Of Goodwill as this has inconvenienced me. Thanks again