TM
TSHILIDZI M
1 reviews | Active since Jul 2016
01 Nov 2018, 14:23
Bad service
I just saw in my app that I have arrears in my funeral cover,then I call the call centre and they told me that they can't help me I must go to the bank because I'm not owing a cent even my statement it's appearing that I paid in Oct the 11th and Nov the 1st ,so I don't understand if thy can't help me what must I do
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Capitec Bank's replyOfficial
02 Nov 2018, 09:06I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply02 Nov 2018, 09:06
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,