ND
Norman D
1 reviews | Active since Jul 2011
22 Oct 2018, 20:18
Bad Service
Hi
Ref: CF ********** 2
Can a client service manager try and resolve my problem cause I have done everything and nobody comes back to me. You did not debit my policy after you paid out my policy in June. I even went to the Karaglen branch and spoke to the branch manger called Lindie, she promise to come back to me but never did. I went to the for the branch everyday in last week cause the branch manger is not helpful and just make promises which I find terrible.
I feel very unsettled about everything, I don't know what to do any more!
Regards ********** 363
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
23 Oct 2018, 08:58I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply23 Oct 2018, 08:58
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
01 Nov 2018, 09:09Hi Norman
I trust that the matter has been resolved.
Should you have any further questions you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
I trust that the matter has been resolved.
Should you have any further questions you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Capitec Bank's reply01 Nov 2018, 09:09
Official
Hi Norman
I trust that the matter has been resolved.
Should you have any further questions you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
I trust that the matter has been resolved.
Should you have any further questions you may contact me directly.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
