Bad service
Funeral service is pathetic, your website states that the funeral claims are paid within 4 or 24 hours after receiving the relevant documentation. Now I get told about 5 days and I have a funeral to prepare for this Friday.
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Capitec Bank's replyOfficial
17 Oct 2018, 08:20I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply17 Oct 2018, 08:20
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank