1 reviews | Active since Mar 2017

07 Sept 2018, 14:50

Bad service

I went in july to abovementioned branch for a eft transfer reversal and yesterday they wanted to reverse the august eft which i do not want reversed. And made calls to branch and head office no help. I need a call now within the next 10min please...

0
Replies (3)
Capitec Bank
Capitec Bank's reply07 Sept 2018, 15:43
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply11 Sept 2018, 09:26
Official

Good day Mr Kruger

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Capitec Bank
Capitec Bank's reply11 Sept 2018, 10:22
Official

Good day Mr Kruger

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana