Bad Service

Good day. My employer went to your branch in Garankuwa numerous times to open an account, but the consultant/person who helped her didnt help her at all, instead he was bull****ting an old lady who just wanted someone to help her to open an account so that she can keep her salary save.

The first attempt was on 30 June 18, since she is residing on my property she was requested to provide me with the FICA declaration to fill in, which I did, So she went back to the branch and they requested a copy of the owners ID, so she went back to get the copy and tetured to the branch once again, and the same person told her that the FICA declaration wasnt supposed to be filled in, it was only to be signed by the owner (what a lot of bull****)

So the poor lady followed instructions, when she returned once again, they told her that they couldnt help her because the utility bill ( proof of residence) has expired. It was dated 23 April 2018, her first attempt to open the account was on the 30th of June, and she went there every week after that.

To my opinion this is disgusting. I cant believe that this is how our people is treated.