1 reviews | Active since Oct 2015
bad service
i am really not happy with the lack of response that i received from your call centre agent Lincoln Willemse, I have not received any call or email for an application that was open and i spoke to another person yesterday that assured me that he will contact me and still did not happen . Please close the application I prefer going into the bank to deal with someone more competent .
I do not want to speak to Lincoln ...I am going to trip
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,